CONTACT US


We'd love to hear from you.
If you have any questions about your order, shipping, sizing, or anything else, please feel free to contact us.
Email:
help@lolohikingclub.com
We typically respond within 1–2 business days.


Before Contacting Us


To help us assist you faster, please include:
・Your order number
・The email address used for your order
・A brief description of your question or issue


Order Issues


If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery and include photos of the issue.


Customer Support Hours


Monday – Sunday
9:00 AM – 5:00 PM (CST)